I was traveling with my husband through the states when i bought it and am a few hundred miles from where i purchased it and.
Duracell lightning cable not working.
Compatible with most devices featuring a lightning port.
Duracell hi performance 3 ft fast charging data sync charge nylon braided fabric lightning usb cable mfi certified for iphone x 8 8 plus 7 7 plus 6 6s plus and more black 3 7 out of 5 stars 23 14 99.
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While 800 551 2355 is duracell s best toll free number there are 2 total ways to get in touch with them.
If your charging cable has been submerged in water or damaged following repeated use or is corroded it won t work.
Thanks to an extended 10 reach this cable makes it simple to charge and sync your lightning enabled devices.
The next best way to talk to their customer support team according to other duracell customers is by telling gethuman about your issue above and letting us find somebody to help you.
The first time i used it the tip of the charger stuck in my phone and disconnected from the cable.
However i ve tried my two main usb devices a motorola raze from verizon and a ativa mp3 player.
Until it works again go up a notch with a stronger tool.
The lightning port is easy to clean as long as you careful.
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When it works stop messing with your port and just be relieved.
It was working before so its not like it wasn t compatible but it is the worst duracell.
I chose duracell over the others because of your reputation and it looked more sturdy than the others.
In this case dry the cable ports or replace it altogether.
I just got myself a duracell mobile charger due to it s usb charging capability.
And this thing doesn t work at all.
Something is preventing the cable charger or port.
Even if you don t periodically try fitting the lightning cable in again.
Not surprisingly this dust will interfere with the connections between the cable and the port making it difficult to charge the device.
I purchased a duracell ft lightning cable to charge my iphone.
The raze would reject the charger as an unauthorized charger and the mp3 player simply didn t detect the charger at all.
Just been a month no tears or anything but the charger has stopped working.
2 1 amp output makes it simple to charge enabled devices.
Contacting duracell by phone or otherwise.
I ve checked the voltage from the usb port and it was putting out around 5v.